Pre-Checks
·
Look at the below attribute for data provided in
Excel/Data sheet
|
Acquisition
method
|
Asset
tag
|
Assigned
|
Assigned
to
|
|
Comments
|
Manufacturer
|
Cost
|
Cost
center
|
|
Depreciation
|
Depreciation
effective date
|
Disposal
reason
|
Due
|
|
Installed
|
Retired
date
|
State
|
Invoice
number
|
|
Managed
by
|
Model
|
Model
Category
|
Ordered
|
|
Purchased
|
Quantity
|
Request
line
|
Resale
price
|
|
Salvage
value
|
Serial
number
|
Stockroom
|
Substate
|
|
DR
Option
|
Part
Number
|
Room
|
Shared
Workstation Reason
|
|
Vendor
|
Warranty
expiration
|
Building
|
Support
group
|
|
Beneficiary
|
Checked
in
|
Checked
out
|
Supported
by
|
|
Order
received
|
Department
|
Name
|
Workstation
Classification
|
|
Due
in
|
Expenditure
type
|
GL
account
|
Window
|
|
Justification
|
Lease
contract
|
Location
|
Wave
|
|
Owned
by
|
Parent
|
PO
number
|
Scheduled
retirement
|
|
Reserved
for
|
|
|
·
Check for all the reference or choice field value
is available in ServiceNow or Now
o
Assigned To
o
Supported By
o
Support Group
o
State
o
Sub State
o
Manufacturer
o
Model Category
o
Model
o
Location
o
DR Option
o
Name (Configuration Item)
·
Confirm that if any of the above attribute value
is not available in ServiceNow, Should you create new value of it or not.
·
When you have proper data in hand start loading
the data into ServiceNow using below steps
o
Create a Data load
§
System Import Set à
Load Data
§
Create new Staging table to load the data
o
Create Transform Map
§
Map all the attribute from Source Table (Newly
created Staging table) to target table (alm_hardware or alm_asset)
§
Select coalesces field to remove duplication
§
Select choice action properly
§
Create a transform map script if required
·
On Start
·
On Complete
·
On Before
·
On After
·
On choice Create
·
On Reject etc.
o
Run the data load
§
Select the transform map created above.
Transform used to load data in LYB ServiceNow
Name: LYB Asset Data Load
Post-Checks
·
Check for the below attribute whether data
loaded properly or now.
o
Assigned To
o
Supported By
o
Support Group
o
State
o
Sub State
o
Manufacturer
o
Model Category
o
Model
o
Location
o
DR Option
o
Name (Configuration Item)
·
Check for the below table whether any unnecessary
value created because of data load
o
User
o
Group
o
Location
o
Hardware CI
o
State Choice
o
Substate Choice etc.
·
Run Below script on alm_hardware and
cmdb_ci_hardware table for duplicate CI using Serial Number
var dupRecords = [];
var gaDupCheck1 = new GlideAggregate('cmdb_ci_hardware');
gaDupCheck1.addAggregate('COUNT', 'serial_number');
gaDupCheck1.groupBy('serial_number');
gaDupCheck1.addHaving('COUNT', '>', 1);
gaDupCheck1.query();
while (gaDupCheck1.next()) {
dupRecords.push(gaDupCheck1.serial_number.toString());
}
gs.print(dupRecords);
·
Delete all duplicate value created because of
transform map.
·
If required use below script to delete duplicate
value : ( Run with high precautions)
var dup = new GlideAggregate(‘alm_hardware’);
dup.groupBy('serial_number');
dup.query();
while(dup.next()) {
var dup1 = new
GlideRecord('alm_ hardware’');
dup1.addQuery('serial_number',
dup.serial_number);
dup1.query();
dup1.next();
while(dup1.next())
dup1.deleteRecord();
}
Further Reference for Data load or transform Maps.
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